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Bryan Health ezVisit FAQ

Not Feeling Well?

Get online care and treatment recommendations from our board certified doctors, 24/7

Start Your ezVisit Now

What is Bryan Health ezVisit?

Bryan Health ezVisit is virtual, online care with a Nebraska board certified doctor. It’s an affordable, easy way for you to receive a diagnosis and treatment recommendations for common, minor illnesses. Best of all, you can use it anytime 24/7 and anywhere in Nebraska.

How does Bryan Health ezVisit work?

All you do is answer a few questions about your health symptoms using your computer, tablet or phone and request a virtual care ezVisit. Our board certified doctor will review your symptoms and recommend treatment to you. You’ll hear back from the doctor within two hours. Your diagnosis and treatment recommendations, even a prescription if needed – will all be sent to you online.

Who is eligible?

Bryan Health ezVisit is available to anyone in Nebraska.

How do I get care?

You have two options:

  • Go to bryanhealth.org/ezvisit
  • Get the App – available in the Apple App Store or Google Play, search for Bryan Health ezVisit

What are common conditions treated?

  • Bronchitis                                      
  • Flu
  • Pink eye
  • Rashes
  • Sinus Infections
  • Sore throats
  • Urinary tract infections/yeast infections
  • And more

Who makes the diagnosis?

A board certified doctor will review your symptoms and recommend treatment to help you feel better. The doctor can even prescribe medications, if needed, and send the prescription to the pharmacy of your choice.

When can I do a Bryan Health ezVisit?

Bryan Health ezVisit is available 24 hours a day, seven days a week.

What does my ezVisit cost?

Each Bryan Health ezVisit only costs $69. You can pay with a credit card or your health savings account (HSA).

Is it covered by insurance?

Check with your insurance company to see if Bryan Health ezVisit is covered by your insurance. If your insurance covers Bryan Health ezVisit, you can submit your receipt to your insurance company following your visit. We cannot guarantee you will be reimbursed.

Can I use my medical flexible spending account?

Bryan Health ezVisit may be allowed through your medical flexible account spending program. Please check with your company for final approval. If you have a debit/credit card for your flexible account, you can use it to pay for the service or you can submit your receipt for reimbursement. Remember to always keep your receipt in case you need additional documentation for your company.

Can I get a prescription?

Bryan Health ezVisit board certified doctors can prescribe medications if your condition warrants a prescription. We treat minor health conditions, and do not provide prescriptions for pain medications or narcotics. Bryan Health ezVisit is not an online pharmacy. You are responsible for the cost of any prescriptions, over the counter treatments or follow-up visits you may need.

How safe is my personal information?

All of your personal information and data is encrypted and protected, so you can feel confident that your personal health information is secure and confidential.

Can I use Bryan Health ezVisit instead of going to my family doctor?

In some cases when you have a minor health problem and your doctor’s office isn’t open or when you can’t get an appointment, Bryan Health ezVisit is a good option for you to receive convenient care. However, Bryan Health ezVisit doesn’t replace the need for a primary care physician (PCP). If you don't have a primary care doctor, we can help you find one.

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