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Don’t put off the essential care you need because of COVID-19. We continue to safely schedule office appointments, surgeries and procedures so you can get the care you need now. We can even help you find a doctor.

COVID-19 Visitor Restrictions

The following visitor guidelines and restrictions are in place at Bryan Medical Center for the safety of visitors, patients and staff.

Patients with COVID-19

No support persons are allowed for patients with a pending COVID-19 test or with a confirmed COVID-19 diagnosis.

Overnight Patients Without COVID-19

Non-surgical inpatient in general care

  • One healthy, adult support person, 5 a.m.-8:30 p.m.

Patient undergoing surgery, overnight stay

  • One healthy, adult support person can stay with patient for one hour after transfer to inpatient room following surgery
  • Following days, 5 a.m.-8:30 p.m.

Same Day Procedures and Clinic Visits for Patients Without COVID-19

Same Day Surgery

  • One healthy, adult support person can stay with patient until discharged

Diagnostic Test, Interventional Procedure, Outpatient Visit
Bryan Heart, Bryan Specialty Clinic or Tenet Office 

  • One healthy, adult support person 
  • Can stay with patient during appointment

Additional Guidelines 

  • Emergency departments - one person
  • Bryan Family Birthplace - one designated support person, one labor doula
  • NICU and postpartum infant - two parents/guardians
  • Pediatric/Minor patient (19 years or younger) - two parents/guardians
  • Dependent adult needing special assistance - number to be determined by patient’s nurse and administrative manager
  • Community clergy who receive a request for a visit by a patient/family may visit those patients

Special Circumstances

  • Patient receiving end-of-life care - number to be determined by patient’s nurse and administrative manager

  • Certified service animals are able to accompany patients, as long as patients are able to care for them. Patients with a pending or confirmed COVID-19 diagnosis are unable to have a service animal

All Support Persons Must

  • Wear a mask
  • Answer and pass screening questions
  • Pass a temperature check

Other Ways You Can Connect With a Patient at Bryan Medical Center

  • Use our Friends & Family Portal to get hourly updates on your loved one
  • Phone a patient’s room directly by dialing:
    • Bryan East Campus 402-481-1xxx (patient room #)
    • Bryan West Campus 402-481-9xxx (patient room #)
    • Bryan Women’s & Children’s 402-481-7xxx (patient room #)
    • Intensive Care Unit, Bryan East Campus 402-481-3640
    • Intensive Care Unit, Bryan West Campus 402-481-9225
  • Use your personal devices to communicate (smart phones, iPads, tablets, laptops)
  • Should a patient need a charging device, these are available through volunteers and customer care, 402-481-3032
  • Flower and gift orders are available through Lori’s Gifts at Bryan, 402-481-8359 (Bryan East Campus) or 402-481-4852 (Bryan West Campus), or order online
  • Request an eGreetings to be sent to a patient, delivered Monday–Friday
  • Greetings mailed through US Postal Service will be delivered to patients Monday–Friday
  • To request a special occasion acknowledgement (i.e. patient birthday, anniversaries, etc.) please contact volunteers and customer care, 402-481-3032

Retail Locations

All retail locations within our medical center locations (cafeterias, Bryan Bean Cafe, gift shops) are closed to the general public. Cash is no longer accepted at any of our retail locations. Please use a debit or credit card. 

Learn about COVID-19 and how to protect yourself and your family

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