CAMC Patients & Visitors | Bryan Health

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Don’t put off the essential care you need because of COVID-19. We continue to safely schedule office appointments, surgeries and procedures so you can get the care you need now. We can even help you find a doctor.

For everyone's safety, masks are required for everyone in our facilities. This includes visitors and patients (except in special circumstances).

CAMC Patients & Visitors

We're here to care for you

Attention Patients & Visitors: COVID-19

  • One healthy, adult support person (ages 19 and over) will be allowed in a few limited circumstances:
    • Pediatric/Minor patients - 1 healthy adult support person 
    • Labor and Delivery patients - 1 healthy adult support person 
    • Adult patient - 1 healthy support person,  if patient is unable to answer questions or care for themselves 
    • No one under the age of 14 is allowed to visit

Learn about COVID-19, take a free screening, and find out how to protect yourself and your family

Thank you for choosing Crete Area Medical Center for your health care needs. Our team of experienced medical professionals is committed to serving you with exceptional and compassionate care.

Visiting Hours and Guidelines

Visiting hours are flexible and based on patient conditions. Please check with a nurse to determine if exact visiting hours exist.

Visitor guidelines:

  • Keep children with you at all times
  • Only visit when you are healthy; do not visit patients if you have a contagious illness
  • To help your loved one’s recovery, do not bring food to a patient as it may interfere with medications and special diets

Before Your Stay


If you have a scheduled procedure at Crete Area Medical Center, one our friendly admission staff members will contact you to complete pre-registration information and admission forms over the phone, or you can download the appropriate forms and bring them with you.

Checking In

Our admission staff will contact you to provide your arrival time and check-in location.

Your Rights & Responsibilities

As a patient at Crete Area Medical Center, we consider you a partner in your hospital care.

View your rights and responsibilities as a patient

View our privacy practices (English), privacy practices (Spanish)

Advanced Directives

People usually make decisions about their health care treatment after their doctor recommends a course of treatment and provides information about the treatment. These decisions may become more difficult if patients become unable to tell doctors and loved ones what kind of health care treatment they want. Through documents, known as Advance Directives, people can express their treatment preference before they actually need certain kinds of care, ensuring their wishes will be carried out and that their families and others will not be faced with making difficult decisions.

When you arrive at Crete Area Medical Center, we will ask if you have an Advance Directive and provide written information to you. Please do not hesitate to contact the admitting office, social services or your doctor for more information.


Please leave valuables including jewelry, larger amounts of cash and credit cards at home. We cannot be responsible for the loss of money or other valuables left in your room. If you do bring valuables, please request that they be stored in a safety deposit box when you are admitted.

Comfort & Amenities

Café Soleil

Hours: Open daily, 7:30 a.m.-5 p.m.
Breakfast: 7:30-10 a.m.
Lunch: 11 a.m.-1:30 p.m., Monday-Friday; 11 a.m.-1 p.m., Saturday

Sandwiches, fruit, yogurt, cheese, crackers, beverages and other snacks are available between service times.

Chapel and Healing Garden

Relax, meditate and pray in our chapel and healing garden areas.

You’ll find the chapel near the front of the medical center. You and your family are welcome to use the chapel as long and as often as you like – it’s open 24-hours a day.

The healing garden is near the nursery with easy access from patient rooms. It’s a place of contemplation, reflection and peace. Relax amid flowers, trees and running water. Stroll through our outdoor butterfly garden and rest a bit near a fountain stream. The garden is open March through November or as weather permits.

Coffee Corner

Grab a free cup of hot coffee or juice while you wait at the coffee corner located in the clinic waiting area.

Contacting a Patient

Mail: Nurses will deliver mail to patient rooms each day. A patient's address will be:

Patient Name and Room Number
Crete Area Medical Center
2910 Betten Drive
Crete, NE 68333

After discharge, mail will be forward to the patient's home address.

Phone: Please ask a nurse for your patient's phone number.

Gift Shop & Flower Delivery

You’ll find gifts and snacks in our volunteer-run gift shop located just past the main lobby. We’re open Monday-Friday, 9 a.m.-4 p.m. To order balloons and flowers for same day delivery to a medical center patient, call 402-826-6511.

Internet Access

All patient rooms have free Wireless (Wi-Fi) Internet access.

Kids Corner

From games and books to a live salt-water aquarium, the Kids Corner is a perfect place to entertain young ones while you’re at the hospital for appointments or to visit friends and family. The Kids Corner is located in the clinic waiting room.

During Your Stay

Your Patient Room

For your comfort, all rooms are private and include your own private bathroom. We want you to experience a home-like atmosphere while you are staying with us.

Your family can stay overnight with you by folding out the couch into a bed. Please feel free to use the closets and drawers for your personal items. If you forget your toothbrush, toothpaste, deodorant or other personal items, we will gladly provide these for you.

Interpreting Services

Quality care for non-English speaking patients is a priority at Crete Area Medical Center. We offer interpreting services for all languages through one of the following Language Line tele-services:

We offer translation services for all languages through our Language Line tele-services: My Accessible Real-Time Trusted Interpreter (MARTTI), Spanish Interpreters or tele-interpreters.

For more information, call 402-826-2102, 7 a.m.-5 p.m.

Patient Safety

Latex-Safe Environment (no latex balloons)

For the safety of patients, visitors and staff, the medical center is latex safe. This means we have removed all items containing latex powder, and we cannot allow latex rubber balloons in any medical center building. If latex balloons are brought into one of our facilities, we will ask the visitor to return the balloons to their vehicle. Mylar balloons are acceptable.

Latex allergic reactions can range from moderate irritation and discomfort to life-threatening conditions. Being latex-safe helps prevent allergic reactions and the development of the allergy over time.

Smoking Policy

Crete Area Medical Center is a smoke-free facility for the health and safety of our patients, visitors and staff. Smoking is prohibited anywhere on medical center grounds.

Lost Items

To inquire about or report a lost item, please call 402-826-2102.

Dismissal & After Your Stay

When you are ready to be discharged from the hospital or from your outpatient procedure, your physician will write a discharge order. Your nurse will visit with you about any at-home care or additional information you need.

Request Medical Records

Please print and complete the authorization form and fax or mail it to:

Authorization to Release Health Information


Crete Area Medical Center
Release of Information
2910 Betten Drive
Crete, NE 68333

Fax: 402-826-7950

In Person:

Crete Area Medical Center
Admission Desk
2910 Betten Drive
Crete, NE 68333

Wilber Medical Clinic
Admission Desk
203 West 4th St.
Wilber, NE 68465

Standard processing fees may apply. If you have questions, please contact the Health Information Office at 402-826-7903.

Billing, Financial Arrangements & Online Bill Pay

Price Estimates

For price estimates, please call 402-826-6588.

View a full list of services and charges for Crete Area Medical Center. 
Note: charges do not reflect insurance adjustments.
Procedures, Supplies, Medications, Miscellaneous


Bryan Health is a non-profit organization that depends on prompt payment for services to continue our high level of patient care.

You can expect to receive a bill from Crete Area Medical Center for your hospital stay. You also will receive separate bills from your physician and other consultants involved in your care (such as, radiologist, anesthesiologist, etc.).

You will receive monthly statements for services that are not paid for by your insurance company. You may request an itemization of all charges. For more information or questions, please call 402-826-7936.

When you receive a monthly statement for services, please pay your balance promptly or call to set up a payment plan. We accept cash, personal checks, VISA, Discover and Master Card. We have options including short-term and interest-free payment plans, long-term and low-interest payment plans, and charity care.

To set up a payment plan or make a credit card payment, please call 402-826-7936, Monday-Friday 8 a.m.-4 p.m.

Online Bill Pay

My bill looks like this...

mychart statement

(Click to enlarge image)

Pay Bill through
MyChart Account

Pay Bill through
Guest Pay

If you would like to talk to a member of our team, please call 1-877-577-9277 or 402-481-5791.


We will file your account with your insurance carrier. We encourage you to keep in contact with your insurance company to ensure prompt processing of your claim.

We allow 45 days for your insurance company to process your claim before billing you directly. We appreciate payment in full for any balance not covered by insurance. If you cannot pay in full, please contact us at 402-826-7936 for payment options.

Uninsured Accounts

If you do not have insurance, your account is ultimately your or a guarantor’s responsibility for full payment. Payment options are available. Our billing office is happy to work with you. To learn more, please call 402-826-7936.

Financial Assistance

If you are concerned that you cannot afford to pay your hospital bill, please contact our billing office at 402-826-7936. We have need-based financial help available based on these financial assistance qualifications.


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