The E-Factor: How Engaged Patients, Clinicians, Leaders, and Employees will Transform Healthcare
Nurses and Patient Care Leaders
To provide nurses and patient care leaders with evidence based strategies, techniques, and skills to drive change and eliminate organization resistance through staff accountability, and effective communication.
Craig Deao, MHA, has been an integral part of Studer Group as a senior leader for the organization’s speaking and conferences teams, and he now directs thought leadership across Huron’s broader healthcare practice. Craig is a highly regarded national speaker on leadership, engagement, quality and patient safety. He works with medical staffs and healthcare executives to create highly reliable organizations where employees want to work, physicians want to practice and patients want to receive care. He also co-led the organization’s journey to become a recipient of the Malcolm Baldridge National Quality Award in 2010. In 2016, Craig harnessed his field experience in healthcare to author the book, “The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare.”