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Financial Assistance

We're committed to always be here for all who turn to us for care

Bryan Health is committed to always be here for all who turn to us for care, including those who are unable pay. We encourage patients to apply for financial assistance if they believe that they are unable to pay all or part of their hospital or health care bills.

Bryan Medical Center & Crete Area Medical Center

The following is a summary of our financial assistance policy for Bryan Medical Center and Crete Area Medical Center.

  • Read the hospital financial assistance policy - English, Spanish
  • Here is the plain language summary of the policy - English, Spanish
  • Complete the financial assistance application. Check the location where you received care on the application
  • Send application and required supporting documents to the hospital where you received care

The following information applies to Bryan Medical Center and Crete Area Medical Center patients.

Eligibility Requirements for Financial Assistance

For Bryan Medical Center and Crete Area Medical Center

Patients may be eligible for financial assistance if they:

  • Have limited or no health insurance
  • Demonstrate they have financial need
  • Complete the financial assistance application, indicate the hospital where you received care and provide all required financial information

Health Care Services Eligible for Financial Assistance

For Bryan Medical Center and Crete Area Medical Center patients

  • Emergency medical services provided in the emergency room
  • Non-elective services for urgent life-threatening conditions
  • Other medically necessary services, evaluated on a case-by-case basis

Assistance Offered Under the Financial Assistance Program

For Bryan Medical Center and Crete Area Medical Center patients

  • Charity Care Financial Assistance: The level of assistance provided to patients is based on federal poverty guidelines. If a patient’s income is at or below 200 percent of the federal poverty guidelines, the patient is eligible for 100 percent financial assistance. If a patient’s income is between 201 and 400 percent of the federal poverty guidelines, the patient is eligible for a sliding fee scale reduction in hospital charges
  • Uninsured Patient Discount: Contact your hospital providing care for the uninsured patient discount or see hospital policy Addendum E
  • Please note: Bryan Health patients who do not have insurance are never charged more for services than the amount generally billed to those who have insurance

Applying for Financial Assistance

For Bryan Medical Center and Crete Area Medical Center patients

To apply for financial assistance:

  • Complete the financial assistance application. You also may obtain a free copy of the financial assistance policy, and financial assistance application form, through the mail by calling a patient financial counselor at 402-481-5791. Spanish translations of these forms also are available by calling 402-481-5791.
  • Attach supporting documents, listed on the application, to prove your income. Learn more about the qualifications for financial assistance.
  • Mail your completed application and necessary documents to the location where you received care. You will find the address on the Financial Assistance Application Form (also called Financial Statement) that you complete.

A complete financial evaluation is required to determine your eligibility for financial assistance. Our financial counselor will work with you to obtain all the required information so that the financial evaluation can be completed. Requests for financial assistance will be processed promptly, and you will be notified in writing if you are eligible for assistance within 15 business days of receipt of your completed application.

Bryan Heart & Bryan Physician Network

Financial assistance also is available for Bryan Heart and Bryan Physician Network patients.

  • Complete the financial assistance application, check the location where you received care (either Bryan Heart or Bryan Physician Network) and return your application to the appropriate address provided on the form
  • Eligibility requirement for:
    • Bryan Heart patients – call 866-895-5612
    • Bryan Physician Network patients – call 402-483-8950

Need Help or Have Questions?

Our financial counselors are available to answer questions about the financial assistance policy, the application process, as well as identify sources of assistance to help you complete your application.

If you have questions about this process, please call the location where you receive care:

Bryan Medical Center
Patient Financial Services
877-577-9277 or 402-481-5791
or visit a financial counselor in the Cashiers’ Office

Crete Area Medical Center
Patient Financial Services
866-362-2262 or 402-826-6588
or visit a financial counselor in the hospital

Bryan Heart
866-895-5612

Bryan Physician Network
402-483-8950

Physician directory listing of practice participation in the Bryan Health Financial Assistance Policy

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