CAMC Earns Fire Starter Award
The Crete Area Medical Center has been presented with the Fire Starter of the month award for operational excellence by the Studer Group®. This distinction is awarded to healthcare organizations across the United States that demonstrate marked improvements in patient satisfaction, employee workplace experience, and, reinvestment into their communities.
“Talented team members are the foundation of our success at Crete Area Medical Center,” stated Carol Friesen, president and CEO. In 2012, CAMC team member engagement index topped out at the 99th percentile according to the Advisory Board Company.
Quality is another cornerstone for success at CAMC. In 2010, CAMC adopted a Medical Home approach to health care that focused on the totality of a patient’s health care – one patient, one robust electronic medical record, one comprehensive medical history resulting in one personalized health plan and a medical team to committed to fulfilling it.
CAMC’s efforts and results earned national distinction when the National Committee for Quality Assurance (NCQA ) recognized CAMC as the first Rural Clinic and only the third medical practice in the state to earn Patient-Centered Medical Home (PCMH) status. In 2011, the medical center’s results were affirmed once again when their medical home status was elevated to the highest level of distinction, due to clinical results and outcomes.
Patients and physicians have also affirmed CAMC efforts awarding top tier satisfaction ranking for the medical center.
“The Fire Starter award serves as an acknowledgement of the unified effort to take our hospitals to a higher level of care. CAMC is truly an example of a fire starter who is carrying the torch for what is going right in health care,” stated Quint Studer, president of the Studer Group®.
“The Crete Area Medical Center team is honored to be selected as a Studer Group® Healthcare Organization of the Month. The success of our journey could not have happened without the unwavering engagement of our awesome team,” concluded Friesen.